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How allexchbet Handles Your Personal Data

This page sets out exactly what personal data we collect when you open an account with us, how we store it, and what rights you hold over it…

Data collected only as neededStored on secured serversNo third-party sale of your dataRequest deletion at any timeAvailable where local law permits
allexchbet How allexchbet Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you have a question about how we handle your data, want to request a copy of the information we hold, or wish to ask us to erase your account data, our…

Email Support Send your privacy request to our dedicated data team. Include your registered email address so we can locate your account quickly and respond within 72 business hours.
Live Chat Open the chat widget on any page of allexchbet.net to speak with a support agent who can log your data request and escalate it to our privacy team without delay.
Written Request For formal data-access or erasure requests under applicable Indian regulations, you may submit a written request through the Help Centre form, and we will acknowledge receipt within one business day.
HOW WE PROTECT DATA

Explore How We Secure and Retain Your Information

Data protection at allexchbet is an operational practice, not just a policy statement. From the moment you connect your UPI handle to your account through to the point you request deletion, your…

Encryption in Transit

All data moving between your device and our servers travels over TLS 1.2 or higher. This covers login sessions, UPI payment confirmations, and account-settings updates — nothing passes over plain HTTP.

Cookie Handling

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences from the settings panel; we do not use cookies to serve third-party advertisements.

Account Security Practices

Two-step verification is available on every account. We also monitor login patterns and flag access from unrecognised devices, prompting a secondary check before allowing entry to your wallet or history.

Data Retention Periods

We keep transaction records for the period required by applicable financial regulations in India. Account profile data is retained while your account is active; once you request closure, non-regulatory data is deleted within 30 days.

Your Right to Access

You may request a full export of the personal data we hold on your account at any time. We provide this in a machine-readable format within seven business days of receiving a verified request through our Help Centre.

Requesting Changes or Erasure

If any data we hold is inaccurate, contact support and we will correct it. For erasure, submit a formal request; we will remove data not required for regulatory compliance and confirm completion by email.

Common Questions About Our Privacy Policy

Below are the questions we receive most often about how allexchbet collects, uses, and protects your personal data. If your question is not covered here, our privacy team is one chat message or email away.

We collect your name, email address, mobile number, and the payment identifier you connect — such as a UPI VPA or Paytm-registered number. We also log device and session data automatically to keep your account secure from unauthorised access.

We share data only with payment processors required to settle UPI, Paytm, or PhonePe transactions, and with fraud-detection services. We do not sell your data to advertisers or unrelated third parties under any circumstances.

Non-regulatory profile data is deleted within 30 days of account closure. Transaction records required under Indian financial regulations are retained for the period mandated by law, after which they are also removed from active storage.

Yes. Submit a data-access request through the Help Centre or by email with your registered account details. We will prepare a machine-readable export and deliver it within seven business days of verifying your identity.

Contact our support team via live chat or email and specify which field is incorrect. We will update the record within three business days and send a confirmation to your registered email address once the change is applied.

We use session cookies for login continuity and analytics cookies to measure page load and navigation patterns. You can adjust cookie preferences in the site settings panel at any time; opting out of analytics cookies does not affect account functionality.

Reach our privacy team directly by email or through the Help Centre form. We acknowledge all breach-related queries within one business day and follow a documented internal process to investigate and respond within 14 days.